Privacy Policy

Last updated: June 10, 2026

1. Introduction

ZenMotion Apparel ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with us in any way.

By using our website, you consent to the practices described in this policy. If you do not agree, please discontinue use of our site.

2. Information We Collect

We may collect the following types of personal information:

• Personal identifiers: name, email address, phone number, shipping and billing address.
• Payment information: credit card number, billing details (processed securely through our third-party payment processor; we do not store full card numbers).
• Account information: username, password, order history, and saved preferences.
• Browsing data: IP address, browser type, device information, pages visited, referring URL, and time spent on our site.
• Communications: messages, reviews, or feedback you send to us through email, contact forms, or social media.

3. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders, including shipping and payment processing.
• To communicate with you about your orders, account, and customer service inquiries.
• To send promotional emails and newsletters (only with your consent; you may unsubscribe at any time).
• To improve our website, products, and customer experience through analytics.
• To prevent fraud and maintain the security of our platform.
• To comply with legal obligations and enforce our terms of service.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These include:

• Essential cookies: required for core site functionality such as your shopping cart and checkout.
• Analytics cookies: help us understand how visitors use our site so we can improve it (e.g., Google Analytics).
• Marketing cookies: used to deliver relevant advertisements and measure campaign performance.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

5. Third-Party Sharing

We do not sell your personal information to third parties. We may share your information with trusted partners who assist us in operating our business, including:

• Payment processors: to securely handle transactions (e.g., Stripe, PayPal).
• Shipping providers: to deliver your orders (e.g., Canada Post, UPS).
• Email marketing services: to send newsletters and promotional content you have opted into.
• Analytics providers: to help us understand site usage and improve our services.

All third-party partners are contractually obligated to protect your data and use it only for the purposes we specify.

6. Data Security

We take the security of your information seriously. We implement industry-standard measures to protect your data, including:

• SSL/TLS encryption on all pages and during all transactions.
• Secure, access-controlled storage of personal data.
• Regular security audits and monitoring for vulnerabilities.
• Limiting employee access to personal information on a need-to-know basis.

While we take every reasonable precaution, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of seven years for tax and legal compliance.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the personal information we hold about you.
• Correction: request that we update or correct inaccurate information.
• Deletion: request the deletion of your personal data, subject to legal retention requirements.
• Opt-out: unsubscribe from marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
• Data portability: request your data in a commonly used, machine-readable format.

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

ZenMotion Apparel
56 King Street West
Toronto, ON M5H 1A1
Canada

Email: hello@zenmotionapparel.com